Before flashing new firmware, you can backup the current one via:

: Sometimes, it's easier to check the latest version directly from the manufacturer's website. Visit TCL's official support page, enter your TV model (32ES560), and look for the firmware section.

As of late 2025 and early 2026, the TCL 32ES560 primarily runs on . While newer TCL models may receive Android 11, the hardware in the 32ES560 (specifically the RT41 chassis) is generally maintained on stable Android 9 builds with periodic security updates. Platform/Chassis : RT41 / RT41KT

Get the firmware (usually a .zip or Update.pkg file) from the official TCL Support Page or trusted community archives.

Navigate to the gear icon in the top right corner to open .

Finding the correct and safe firmware is the most critical step. Here are the most reliable sources:

Before altering your firmware, it is important to understand the underlying hardware platform of your television to prevent cross-flashing incompatible code. Specification Details TCL 32ES560 / 32ES560X1 Chassis/Platform RT41 (Realtek RTD2841) Screen Resolution 1366 x 768 Pixels (HD Ready) Core Architecture Quad-Core Processor Storage Capacity 8 GB Internal Flash Memory Initial Stock OS Android 8.0 Oreo (Upgradable to Android 9 Pie) Why Should You Update Your TCL Firmware?

Plug it into a computer, right-click the drive, and format it to file architecture. (NTFS or exFAT will not be recognized by the TV bootloader).

Before updating, contact with your TV’s serial number and current software version to obtain the exact firmware file. If the TV is working properly, a firmware update is not necessary. Only perform this if you are experiencing specific software-related malfunctions.